Welcome to Onesfindsportal Corp. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return policy.
1. Eligibility for Returns
- Time Frame: You have 30 days from the date of delivery to initiate a return.
- Condition: Items must be unused and in the same condition as when you received them. They must also be in the original packaging.
2. Non-Returnable Items
Certain items are non-returnable, including:
- Perishable goods (e.g., food, flowers).
- Personal care items (e.g., toothbrushes, cosmetics) once they have been opened.
- Gift cards.
- Downloadable software products.
3. Return Process
- Initiating a Return: To start a return, please contact us at [email protected] with your order number and reason for the return.
- Return Authorization: Once your return is approved, we will provide you with instructions on how to send back your item.
- Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
4. Refunds
- Refund Process: Once we receive your return, we will inspect the item and notify you of the status of your refund.
- Timing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.
- Partial Refunds: In certain situations, only partial refunds are granted (e.g., items with obvious signs of use, missing parts, damaged packaging).
5. Exchanges
If you need to exchange an item for a different one, please contact us at [email protected]. We will guide you through the process of exchanging your product.
6. Damaged or Defective Items
If you receive a damaged or defective item, please notify us immediately at [email protected]. We will arrange for a replacement or refund as quickly as possible.
7. Contact Us
If you have any questions about our return policy, please contact us at:
Onesfindsportal Corp.
Email: [email protected]
